1. Who we are
This Privacy Policy explains how ORCAURA LIMITED ("Orcaura", "we", "us", or "our") collects, uses, and protects personal data.
ORCAURA LIMITED is a company registered in the Republic of Cyprus under registration number HE 498217, with its registered office at Makariou III, 1-7, MITSIS 3, 3rd floor, 1065 Nicosia, Cyprus. We are the data controller responsible for your personal data. Questions: info@orcaura.com.
2. Scope
This policy applies when you visit orcaura.com, contact us by email or request a demo, or enter into or use our software and services as a client.
3. Personal data we collect
Information you provide — when you contact us we collect what you share, such as name, email, company name and message contents.
Client and account data — if you become a client, we process data needed to provide our services, including account details, campaign configuration, connected advertising account information, and performance/conversion data processed within the platform under our agreement with you.
Technical and usage data — IP address, browser and device information, and pages viewed, including via cookies and similar technologies.
4. How we use your data
respond to enquiries and provide requested information or demos;
provide, operate and support our software and services;
manage client relationships, including billing and administration;
maintain the security and integrity of our platform;
comply with legal obligations and improve our services.
5. Legal bases (GDPR)
Performance of a contract — to provide services and respond to service requests;
Legitimate interests — to operate, secure and improve our business and website;
Consent — where required, e.g. certain cookies or marketing;
Legal obligation — where processing is required by law.
7. Data retention
We keep personal data only as long as necessary for the purposes described, including legal, accounting or reporting requirements, then delete or anonymise it.
9. Your rights
Under the GDPR you have the right to access, rectify, erase, restrict or object to processing, request data portability, withdraw consent, and lodge a complaint with a supervisory authority. In Cyprus this is the Office of the Commissioner for Personal Data Protection (dataprotection.gov.cy). To exercise your rights: info@orcaura.com.
10. Data security
We implement appropriate technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
11. Third-party links
Our website or services may link to third-party sites or platforms. We are not responsible for their privacy practices and encourage you to review their policies.
12. Changes
We may update this policy from time to time; the "Last updated" date reflects the latest version.
13. Contact
ORCAURA LIMITED, Makariou III, 1-7, MITSIS 3, 3rd floor, 1065 Nicosia, Cyprus. Email: info@orcaura.com